HCES Privacy Policy 

1. Introduction

Healthcare CE Solutions ("HCES", "we", "our", or "us") respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We collect the following types of information when you engage with us:

• Personal Identifiers: Name, email address, phone number, license type, and state.
  
  
• Course Activity: Courses purchased, completed CEUs, certificate data.
  
  
• Technical Info: IP address, browser type, device info.
  
  
• Marketing Data: Interactions with email and SMS campaigns.
  
  

3. How We Use Your Information

We use your information to:

• Provide CEU courses and track progress
  
  
• Issue certificates upon completion
  
  
• Send course reminders, deadline alerts, and important account information via email and SMS
  
  
• Offer promotional messages, product updates, and relevant educational offers
  
  

4. SMS & Email Communications

By providing your phone number or email, you agree to receive:

• Automated emails about CEUs, deadlines, new courses, and promotions
  
  
• SMS reminders about course access, certificate delivery, and renewal alerts
  

You may opt out at any time:

• Email: Click “Unsubscribe” at the bottom of any email
  
  
• SMS: Reply “STOP” to unsubscribe
  
  

We do not sell or rent your contact details to third parties.

5. Sharing & Storage

We do not sell your data. Your information may be shared with trusted partners (e.g., Kajabi, Twilio) for delivery of services only.

We store completion data and certificates securely for audit protection.

6. Cookies & Tracking

Our site uses cookies and tracking pixels (Meta Pixel, GA4) to improve user experience and measure campaign performance.

7. Security

We implement secure encryption, authentication, and data protection practices through our partners (Kajabi, Stripe, etc.).

8. Your Rights

You may request access, correction, or deletion of your data by contacting:
📧 [email protected]

9. Contact Us

For any privacy-related questions:
📧 [email protected]